Privacy Policy


The PTC Division of Sumitomo Heavy Industries, Ltd. (hereinafter referred to as the "The Group") recognizes the important obligations, we have to observe as a Personal Information Handling Business Operator, to protect the personal information and Specific Personal Information that we hold, and we will handle such information appropriately as described below.

When acquiring personal information, we shall notify or announce any matters necessary concerning the purpose of such use or other items, acquire such personal information by lawful and fair means, and not use any wrongful methods.

The Group shall use personal information that has been provided only to the extent necessary for conducting business of the Corporate Group within the scope of the purpose of such use as described below.

  • Purpose of use of personal information
  • For provision of information concerning the  Group's products and services
  •  The Group updates and information on exhibitions
  • For conducting and analyzing surveys and questionnaires
  • Provision of information related to the Group's business activities
  • Personalization of websites and mail services
  • Entering business cards
  • For responding to inquiries, requests for information, etc

Personal information held by the Group shall not be provided to any third party without the prior consent of the individual concerned except in cases prescribed by laws and regulations.

In addition, regardless of the consent of the employee, the Group shall not provide specific personal Information to a third party unless otherwise provided by law.

In the event the Group outsources the handling of personal information to an outsourcee, the outsourcee shall be obligated to manage personal information through contracts or other means and shall appropriately supervise the outsourcee only to the extent necessary.

The Group may jointly use personal information within the scope of the purpose of Joint Use specified below.

【Scope of parties jointly using personal data】

  • Sumitomo Heavy Industries, Ltd.
  • Sumitomo Heavy Industries Gearmotors Co., Ltd. 
  • Sumitomo Heavy Industries Gearbox Co., Ltd. 
  • Other distributors handling products of the Grop

【Personal data items jointly used】
Name, department, position, address, telephone number, fax number, email address, and history of web activities and so on.


【Person responsible for managing personal data】
 Sumitomo Heavy Industries, Ltd.

The Group will implement security control measures to prevent loss, destruction, alteration, and leakage of personal information, as well as unauthorized access from outside.

In the event the the Group wishes to disclose, revise, discontinue using, or erase its own personal information, it shall promptly respond to such request to the extent reasonable.

We will provide training to officers and employees on the content of these policies and internal regulations and appropriate management methods to ensure the proper handling of personal information.

We appoint a person in charge of the protection of personal information and will continuously review, maintain, and improve the content and management system of these policies and internal regulations.